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Known Issues

This page lists known issues in latest and older versions of Neat Image and problems of host applications affecting Neat Image.

Please report any bugs and problems you encounter while working with Neat Image. Make sure you are using the latest version of Neat Image (a bug may already be fixed in the latest version). All bug fixes are reported in the history of changes of corresponding products.

Contact us to report a bug or problem. Thank you very much!

General problems

  • Mac OSX: CUDA driver 5.5.47 may cause crashes (in Neat Image and in other software) if the driver is installed on a Mac with AMD GPU. To avoid that please install the latest version of the CUDA driver.
     
  • Windows and Linux: AMD Catalyst Omega (14.12) driver contains a number of errors causing incorrect processing results and even crashes when running Neat Image on certain models of AMD GPUs. Please install Catalyst 15.7.1 (or newer) to avoid those bugs in Neat Image 8.x. For Neat Image 7.x, please downgrade AMD driver to Catalyst 14.9.